Welcome RegalLimoHawaii.com

1) Application

These terms & conditions apply whether a contract has been made verbally or in writing. The hirer is responsible for the actions and decisions of all passengers on board including and additional costs incurred in performing the contract whether or not they actually travel with the party.

2) Billing

All rides are billed to the customer's credit card or corporate account numbers. Regal Limousine Services, Inc. accepts the following cards: American Express, MasterCard, and Visa.
Service is calculated on the base fare, stop time, wait time, and any holiday surcharges that will be added and itemized on the customer's billing statement.
The following additional charges will be itemized on the customer's billing statement when applicable: two-way tolls, airport fees and? Cell phone usage.
Applicable taxes will be charged as required.
All rates are subject to change without notice.
All rates are calculated in the local currency and billed in U.S. dollars at the prevailing exchange rate.
If any outstanding monies are due, Regal Limousine Services, Inc. reserves the right to take the outstanding monies at anytime from the original credit card which the client paid with.

3) Cancellation and No Show Fees

Cancellation of sedans and Limousine with FOURTY-EIGHT HOURS (48 HRS) NOTICE OR LESS from scheduled pick-up.
A 'no show' fee IS HALF the base fare price of the trip will be charged when the passenger fails to arrive at the designated location.
To avoid a 'no show' fee call 1-808 306 2758 if you cannot locate your vehicle.

4) Cancellation by Regal Limousine Services, Inc.

In the event of an emergency or an action by the hirer to vary the agreed conditions, Regal Limousine Services, Inc. may return all monies paid and without further liability cancel the contract. We do not supply alternative transport if the company cancels.

5) Rates

Regal Limousine Services, Inc. has standardized point-to-point rates that provide flat rate pricing for travel to and from most major cities and airports.
Fractions of an hour are rounded to the next thirty minute interval.

6) Wait Time / Stop Time

Twenty minutes of free waiting time given on all Domestic flights from the official posted arrival time. Forty minutes of free waiting time given on all International flights from the official posted arrival time. Additional waiting time will be calculated in increments 15 minutes at the vehicle's hourly rate. 20% service fees, tolls and parking are additional.
For all other reservations, 5 minutes of free wait time is given. Any additional wait time will be charged in 15 minute increments based on the hourly rate for that particular vehicle.
Regal Limousine Services, Inc. does not monitor private flights, therefore, wait time will be charged as incurred for any passenger arriving on a private plane that is delayed by more than 10 minutes.
Regal Limousine Services, Inc. does not monitor train schedules, therefore, wait time will be charged as incurred for any passenger arriving by train that is delayed by more than 10 minutes.
Passenger requested stops on route during a point-to-point reservation will be charged $25.00 per stop for maximum of 5 minutes, and changes will revert to Regal Limousine Services, Inc. hourly rate after 5 minutes.
Passenger requested stops off route for point-to-point reservations, additional charges will revert to Capital Limousine's hourly rate.

7) Quotations

All quotations are given subject to The Company having available a suitable vehicle at the time the hirer accepts the quotation. Quotations are valid for 7 days unless otherwise notified.

9) Seating Capacity

The maximum numbers allowed on the vehicle is indicated on the vehicle. No standing passengers allowed. Drivers will not carry an extra passenger over the seating capacity.

5) Animals/pets

10) Change of Vehicle

Regal Limousine Services, Inc. may provide a larger vehicle than the size hired at no additional charge. Regal Limousine Services, Inc. reserves the right to hire another Coach Operator or use our affiliate to cover the hire.
11) Route

The route used, unless the hirer has advised of a particular route or places to be passed en-route will be at the discretion of the company and/or the driver. The vehicle will depart at the times agreed by the hirer, and it’s the responsibility of the hirer to account for all passengers at those times. Regal Limousine Services, Inc. will not accept liability for any losses incurred by the passengers who fail to follow instructions given by the hirer.

12) Breakdown/Delay

Regal Limousine Services, Inc. gives advice on journey times in good faith, but does not guarantee the completion of a journey at a specific time, and will NOT be liable. For circumstances beyond its control including but not limited to weather, road conditions and breakdowns.

13) Drivers Hours

The hours of operation of the driver are regulated by the law and the hirer accepts the responsibly of ensuring the hire keeps to the hours and times agreed by Regal Limousine Services, Inc. Neither the hirer nor any passengers shall delay or otherwise interrupt the journey in such a way that the driver is at risk of breaching regulations relating to drivers hours and duty time. If any breach is likely to occur the hirer will be responsible for any additional costs.

14) Property

All booked vehicles are subject to restrictions on carrying luggage for statutory safety reasons & the driver shall be the sole judge as to whether & to what extent passengers’ property is carried. Regal Limousine Service will not accept liability for any damage or loss of any property, which belongs to any passengers and is left on a vehicle. Any articles of found property recovered from a vehicle will be held at Regal Limousine Services, Inc. offices from where the vehicle is based and may be collected from there.

15) Insurance

16) Conduct of Passengers

The driver is responsible for the safety of the vehicle. Any passengers whose conduct is in breach of statutory regulations will be removed on the driver’s authority. The hirer will be responsible for all damages caused to the vehicle by passengers during the hiring.

17) Complaints

Must be made within 7 days of the date of hire in writing: Call Regal Limousine Services, Inc for mailing address.

18) Notices

No bill, poster or notice is to be displayed on any vehicle without prior consent of Regal Limousine Services, Inc..

19) Alcohol

Under no circumstances may alcoholic drinks be carried on or consumed upon the vehicle without the express permission of the company in writing.

20) Smoking & Illegal Drugs

All vehicles are non-smoking unless otherwise agreed by Regal Limousine Services, Inc.. Absolutely no illegal drugs are to be stored or consumed in the neither passenger cabin nor trunks of the vehicles. There will be no exceptions extended to anyone any time.

21) Surcharges

Regal Limousine Services, Inc. reserves the right to pass on to the hirer any increase in the cost of gas or any other increased costs resulting from Government action. We reserve the right to charge a valeting charge for any soiling in our vehicles or damages made by the hirer.

22) United States Law

Orders are only accepted in that the Law of The United States of America shall apply to the contract arising from such an order, and to the determination of the rights and liabilities of the respective parties and in that no action or other proceedings shall be bought by either party in relation to such contract except in a Court of competent jurisdiction in The United States of America.